Terms of service




Terms and Conditions - Bia Robb Art

 

1. Provider Information

Email: hello@biarobb.com

2. Subject of the Contract

These Terms and Conditions govern the purchase of artworks, including originals, prints, and commissioned works, which can be purchased through our online shop or via email. They apply to all commercial transactions between the buyer and the provider, unless otherwise agreed in writing. "We" and "us" refer to Bia Robb or Bia Robb Art.

3. Conclusion of Contract

The contract for the purchase of artworks is concluded as soon as the buyer completes an order in the online shop and receives an order confirmation via email. For orders placed via email, the contract is concluded through our written confirmation of the order.

4. Prices and Shipping Costs

All prices listed on the website are in GBP and include statutory VAT. A detailed invoice is issued and included with the delivery. Shipping costs are calculated based on the size, weight, and delivery location of the artwork and are displayed during the ordering process. For international shipments, additional customs fees and import duties may apply and are to be borne by the buyer.

5. Payment Terms

Various payment methods are currently available, including:

  • PayPal
  • Credit Card (Visa, MasterCard)
  • Other payment options specified at the time of order completion

Payment is due immediately upon conclusion of the purchase contract. Partial payments are not possible. We reserve the right to change or expand the available payment methods.

6. Delivery and Shipping

Delivery is made within the United Kingdom and international countries. Unfortunately shipping is paused at the moment to the EU due to new PPWR packaging laws that came in on 12th August 2026. Most shipments are sent within 14 days. The estimated delivery times are approximately:

  • Within the UK: 1 to 2 weeks
  • Internationally: 2 to 6 weeks

All shipments are insured. The exact delivery time depends on the destination. If an artwork cannot be delivered within the specified timeframes, we will inform you in advance.

7. Retention of Title and Copyrights

The artwork remains our property until full payment is received. All rights to the artwork, including copyright and reproduction rights, remain with the artist. The buyer does not acquire any rights to reproduce or commercially use the artwork under any circumstances.

8. Right of Withdrawal

Details on the right of withdrawal can be found on our Policy page.

9. Warranty and Liability

In the event of a defect in the artwork, each case will be examined individually. Depending on the outcome, refunds, repairs, or replacement deliveries may be offered. We are liable for damages occurring during transportation, as the shipment is insured.

10. Data Protection

Information on the processing of personal data can be found in our Privacy Policy.

11. Copyrights and Resale

Copyrights and all reproduction rights for the artworks remain with the artist. Resale of the artwork is permitted, but without the right to reproduce or commercially use the work under any circumstances.

12. Applicable Law and Jurisdiction

The law of the United Kingdom applies. The place of jurisdiction for all disputes arising from the contractual relationship is Scotland, United Kingdom.

13. Dispute Resolution

We do not participate in dispute resolution procedures before a consumer arbitration board. However, we strive to resolve any disagreements directly with our customers.